Questions
Questions and answers
The plan, the price and the fine print, in plain English. Still wondering about something? Ask Jacob on the call.
$397 a month, month to month. That covers your website, Savannah on your calls, texts and website chat, missed-call text back, Google review requests and replies, past-customer marketing, the app and the Friday update. Phone and text usage is billed at cost on top. Pay 3 months up front ($1,191) and you get a free bonus, like a tune-up of your Google Business Profile.
It means we pass on what calls and texts cost us, with no markup. Each call minute and text on your business number carries a small charge from the phone carriers and our platform. You pay exactly that, and you can see it. The AI parts of the plan aren't usage charges. They're included in the $397.
There's no minimum term. It's month to month. To cancel, tell us in writing, by email or text, at least 7 days before your next billing date. There's no cancellation fee. If you paid 3 months up front, those months aren't refunded after your first 30 days, and your service runs to the end of them.
You get your money back. Under our 30-day money-back guarantee, if you're not happy for any reason in your first 30 days, tell us by email or text and we refund what you paid us for the plan. Phone and text usage isn't refunded, since it's billed at cost and paid to the carriers. We don't promise results. We show you every call, text and review so you can judge for yourself.
No. Savannah is AI, on calls and in your website chat. Your phone rings first, so she only picks up calls nobody answers. She tells the caller she's AI at the end of every call, says so straight away whenever someone asks, and never claims to be a person. In the chat she says she's AI whenever she's asked. Every call opens with a notice that it's recorded.
About 7 to 10 business days from your onboarding call to your new website and Savannah going live. You don't set anything up yourself. If your Google profile needs verifying, Google sets that timeline. Texting switches on once the carriers approve your business. Usually a few days, sometimes a few weeks. We file it the day you sign.
We build you a new one with the forms, the texting and the chat built in, and point your domain at it. If your current site has photos or wording you like, tell us and we'll carry them over. If you'd rather keep the site you have, bring it up on the call and we'll talk it through.
You do. If you already have a domain, it stays in your name and we point it at your new site. If you don't have one, we set one up in your business's name. Either way it's yours, and it stays yours if you ever leave.
Your service runs through the time you've already paid for. After that your website comes down and the follow-up stops. Your domain stays yours. The business phone number we set up, and the records in it, stay in our platform. We hold your information for ninety days in case you come back, use it for nothing else, and delete it after that, or sooner if you ask.
Yes. Once the basics are running, you can add Local SEO (Google profile upkeep and directory listings), Google Ads and Local Services Ads, Facebook and Instagram ads, or social content. We quote add-ons on the call, because the work depends on your business and your area. Ads come after your Google profile and website are in good shape.
No. We set everything up and run it for you. You get the LeadConnector app, which pings your phone for every new lead, review and booking, and a text every Friday with the week's numbers plus an email report. You can log in any time to look around, and nothing breaks if you never do.
Yes. We're based in Rogers, Arkansas, and work with clients anywhere with a phone and an internet connection. Nothing in the plan needs us there in person. The one local piece is your Google profile, and that's built around the area you serve.